People that work in the funeral industry, namely funeral directors, have been given some unwelcome characteristics. They work with the dead, so they must be a little strange or macabre themselves, right? Luckily, most of the assumptions many people have about funeral directors are simply untrue. Most of the people who work in the funeral industry are quite caring and will do everything they can to provide their customers will only the best customer service. It can be extremely difficult trying to shake off all the unseemly assumptions people normally associate with funeral industry workers, but it can be done. All you have to do is give people in your community the chance to get to know you and how far from the truth their assumptions are. However, even the most well-intentioned funeral worker can make a few mistakes that can cause their communities to ultimately shun them. If you would like to avoid becoming an unpopular and shunned funeral worker, here are a few things you should most definitely avoid doing:
- Assuming that you already know every little thing associated with funerals. Luckily for the funeral workers of the past, a funeral mostly remained the same constant for many years. They were mostly a traditional ceremony that did not change much from one person to another. Funeral directors simply organized a ceremony that was proper and marked off all the boxes. However, now many people are looking for ceremonies that are a little more outside of the box. Many people are using the internet to discover new and unique ways to honor the death of their loved one, and they want funeral workers who are familiar with all of this new and one of a kind services or products that they are researching. Now is the time to stay in the now, and you have to keep endlessly researching the new tips and tricks that are relevant in the funeral industry today.
- Being resistant to change or unable to adapt to the new trends of your industry. You can do all the research that you want, but if you are only out there discovering new trends and not applying them to your everyday work, then all your hard work will be for naught. You need to utilize all of the new tips and tricks you find in order for your business to be a success. This is where many funeral workers fail. They are afraid to take that one last step. They are afraid of change. However, you should not be afraid to try something new. Sometimes you will have to take that extra risk to succeed where others may not. So, take that leap and start trying out new things in your funeral business.
- Uttering the words, “it is not my job.” This is many people’s biggest pet peeve for those that work in the funeral industry. It can be difficult burying someone you love, and many people are looking for help and guidance from those that work in the industry. There is nothing more devastating than losing someone you love and then not feeling as if you have anyone to turn to. It is truly your job to help these people in their time of need, and I know that not everything they will need help with actually is your job. However, you can easily help them get in touch with the right people to help them along the way. All it takes is one person to help carry someone through this tumultuous time, and that someone is you. If you feel like you are unable to go the extra mile for these people in need, then maybe the funeral industry is not the best job for you. You will truly have to be a people person that will be able to take your client’s hand and walk them through this difficult time.
It can be difficult overcoming the unjust assumptions people have about those working in the funeral industry. However, if you get to know the people in your community and help them through one of the hardest times they will ever have, you will quickly see these characteristics replaced with characteristics that truly describe you as a person. Also, if you step outside of the box and go that extra mile, people will respect you and your business will prosper for it. Remember the only way to overcome these assumptions and avoid being shunned is to put forth that extra effort.